Capabilities  >  RETAIL

Execution Across the Kroger Family of Stores

Dedicated retail specialists ensuring your products are stocked, displayed, and selling across Kroger stores nationwide.

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800+
Retail Specialists
2,500+
Stores Covered Monthly
23
Divisions reported on
85%
Full Time Retail Associates
Solutions

Comprehensive Business Management Services

From initial setup to ongoing optimization, we handle every aspect of your Kroger business.
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Shelf Management
POG compliance audits, shelf tag accuracy, product rotation & freshness, out-of-stock resolution, void/phantom correction
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Display Execution
Display building & maintenance, promotional compliance, end cap management, seasonal set execution, cross-merchandising
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Store Operations
CAO ordering influence, backroom inventory checks, new item cut-ins, reset support, grand opening support
impact

Retail Innovation & Execution across Kroger

Advanced technology driving real time insights to maximize store and division impact.

Tools

A highly accurate view of shelf conditions to improve planning and in-store execution

Purpose driven mobile devices
Proprietary prognostic platform (Ingenious)
GoSpotCheck
AI automation
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Retail Rep Store Execution

Backed by 45 years of expertise

Dedicated reps by Department
Store frequency determined by client ROI
Industry's lowest turnover rate
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Retail Division Execution

Coverage across all Kroger Divisions

Ownership of Kroger key stakeholders
Execution of sales plan
New item speed to shelf
Supermarket display of various packaged and loose green leafy vegetables including romaine hearts, celery, and different lettuces labeled organic.

Retail Reporting ROI

Performance analytics to monitor and optimize sales

Proprietary algorithms
Power BI dashboards
User-friendly interfaces
Actionable insights (cases stocked, voids closed, etc)
Total revenue impact
Dashboard showing off premise summary with a pie chart of recognized product tags divided into wine and spirits, numeric counts of distinct products tagged and recognized product tags, and bar charts of top spirits suppliers and shelf share by supplier.
Tools

Tools

A highly accurate view of shelf conditions to improve planning and in-store execution

Person holding a smartphone with a productivity app open while standing in a grocery store aisle.
Retail Rep Store Execution
Retail Division Execution

Retail Division Execution

Coverage across all Kroger Divisions

Grocery store shelf stocked with various packaged leafy greens including romaine, green leaf, and red leaf lettuce, with an organic produce sign.
Four men posing inside a store next to a refrigerated meat display case with packaged grocery items.

8M+

Photos taken in '24

5+ Years

Average rep tenure

97%+

Alert Closure Rate
results

The Empire Difference

Our retail team doesn't just stock shelves - they're true partners who understand your business.  Low turnover means we have consistent, knowledgable associates who build relationships with store managers and drive incremental sales.

Value prop

Complete National Coverage with Local Expertise

Our approach evolves with your needs, growing from execution to strategic partnership

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Headquarters Integration
Only broker with offices inside Kroger HQ building
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Division-Level Presence
800 team members and business development at the Division level
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Store-Level Coverage
Monthly continuity visits to all stores
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Department Specialists
Dedicated reps by department in each store
Testimonials

Hear It From Them

“Empire’s deep Kroger relationships and flawless execution have been instrumental in our growth. They’re not just a broker - they’re a true strategic partner who understands how to win at Kroger”
Senior Category Manager
Leading CPG Brand
A dried pasta display at a grocery store
“I love the new dashboard - thanks for all the great work on this! It's very easy to use and I love the different data points and visuals that serve both the sales and marketing teams."
Senior Customer Marketing Manager
Leading Sauces Brand
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"You have exhibited your cross-functional commitment and individual expertise across Sales, Marketing, Operations & Insights. We were led by our Empire partners who played value-added roles to get this over the finish line"
Advisor & Board Member
Produce Brand
A produce display at agrocery store
"You continue to be a major driver of our growth and a shining example of what great partnership and execution look like. Your impact is felt across the business, and we’re so grateful for the excellence you bring every day"
Senior Account Manager
Leading Snack Brand
A bakery end cap display at a grocey store
technology

See How Our Technology Drives Annual Impact

INGENIOUS System
Our proprietary alert system identifies and resolves out-of-stocks before they impact sales, with 97%+ actionable alert closure rate
Image Recognition
4K handheld devices with AI-powered shelf monitoring ensure perfect execution and real-time visibility
GoSpotCheck
Delivers customized client tasks for our reps to execute each day in store.  Advanced logic creates more time executing shelf & display, while providing metrics to highlight total revenue impact
Power BI Analytics
Custom dashboards delivering insights that drive strategic decisions and up to the minute performance tracking